DreamBaby
White Noise · Sleep Music · Bedtime Stories

Support & Help Center

Need help? Email us at supportniyoko@gmail.com — we usually reply within 1–2 days. / ต้องการความช่วยเหลือ? อีเมลหาเราได้เลย

Frequently Asked Questions

How do I restore my purchase on a new device?

Open the app → Settings → Restore Purchases. Your subscription or Lifetime unlock is tied to your Apple ID, so it restores automatically.

How does the free trial work?

Subscriptions include a 7-day free trial. You won't be charged during the trial, and you can cancel anytime before it ends from your Apple ID subscription settings.

How do I cancel my subscription?

On your iPhone: Settings → [your name] → Subscriptions → DreamBaby → Cancel. Cancelling stops future renewals; you keep Premium until the current period ends.

What's the difference between free and Premium?

Free includes a rotating set of sounds, a 30-minute sleep timer, the full sleep log, and a 2-layer mixer. Premium unlocks all 40 sounds, the unlimited sleep timer, the 5-layer mixer, sleep insights, and CSV export. Lifetime is a one-time purchase with no recurring fee.

Does the sound keep playing when the screen is off?

Yes. DreamBaby keeps playing in the background so it won't stop when your phone locks. Use the Sleep Timer to fade the sound out after your baby falls asleep.

Do I need an account?

No. DreamBaby has no login and no account — everything stays on your device. See our Privacy Policy.

How do I delete my data?

Settings → Delete My Data. Nothing is stored on our servers, so uninstalling the app also removes everything.

Still need help?

Email supportniyoko@gmail.com with your device model and iOS version, and a short description of the issue. We're happy to help.